What is the detailed care guide for my Kawai piano?
Use a soft duster for cleaning, avoid furniture polishes, tune 2–4 times per year, and have a Registered Piano Technician (RPT) perform regulation and voicing.
Read full answerFrequently Asked Questions
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How should I store or transport my Kawai digital piano?
Use a protective case or cover, avoid extreme temperatures and humidity, and disconnect all cables before moving.
Read full answerIs it necessary to use a dust cover on my Kawai digital piano?
Not essential, but highly recommended to protect the keyboard and internal components from dust when not in use.
Read full answerWhat does it mean to 'voice' a piano?
Voicing is the manipulation of hammer felts to produce an even, balanced tone — softer for a darker sound, firmer for a brighter sound.
Read full answerWhat is pitch raising?
If a piano hasn't been tuned for a long time, the pitch may drop below A440. A pitch raise corrects this before standard tuning can hold.
Read full answerWhat is the difference between tuning and regulation?
Tuning adjusts the pitch of the strings. Regulation adjusts the mechanical action — how the keys feel and respond.
Read full answerHow often should I tune my piano?
Kawai recommends tuning at least twice per year. More frequent use requires more frequent tuning.
Read full answerWhere should I place my piano in my home?
Choose a location with stable temperature and humidity, away from direct sunlight, exterior walls, and open windows.
Read full answerHow do I clean fingerprints and stains from my digital piano keyboard?
Use a soft, slightly damp cloth. Never use alcohol or harsh chemicals. Dry the keys immediately after cleaning.
Read full answerCan I use alcohol to disinfect my Kawai piano?
Do not apply alcohol directly to the piano. Instead, wash and disinfect your hands before playing and ensure fingers are fully dry.
Read full answerHow do I care for my Kawai digital piano?
Keep it in a climate-controlled space, dust regularly, clean keys gently with a damp cloth, and update firmware when available.
Read full answerHow do I care for my Kawai acoustic piano?
Dust gently with a soft cloth, avoid alcohol and harsh chemicals, tune 2–4 times per year, and have a technician service the action periodically.
Read full answerStill have questions?
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