What is required for carry-in service at Kawai's facility in Rancho Dominguez, CA?
Product brought to Kawai's Rancho Dominguez facility must have an RA number. Call TSD before arriving and notify Kawai of the delivery time.
Product carried into Kawai's facility in Rancho Dominguez, CA for repairs must also have an RA number. Call or email TSD and obtain an RA prior to bringing in the unit.
This policy includes acoustic pianos and digital pianos delivered by local dealers or via independent delivery services and piano movers. You or the movers must also call on or before the day of delivery to let Kawai know the time of arrival.