What does the Kawai acoustic piano warranty cover?
The warranty covers defects in materials and workmanship. Normal wear and external forces beyond the manufacturer's control are not covered.
The Kawai acoustic piano warranty covers defects of materials and workmanship. If problems occur related to the piano's original materials or factory assembly, such issues are covered under warranty.
Normal wear and external forces beyond the control of the manufacturer are not covered. For specific questions about whether a particular issue is covered, contact Kawai's Technical Support Division (TSD).