How can I contact Kawai's Technical Support Division (TSD)?
Contact TSD by email at service@kawaius.com, by phone at (310) 631-1771 ext. 6867, or visit at 2055 E. University Drive, Rancho Dominguez, CA 90220.
You can reach Kawai TSD in the following ways:
Email: service@kawaius.com (shipping damage / warranty service) | support@kawaius.com (defective products / product support) | sales@kawaius.com (online store returns).
Phone: (310) 631-1771 — Extension 6867 for TSD (Technical Service Department), Extension 6868 for Product Support. Hours: 8am–5pm Pacific time, Monday through Friday.
Mailing Address: 2055 E. University Drive, Rancho Dominguez, CA 90220.